Shipping Policy – AyulxAt Ayulx, we are committed to delivering your orders quickly, safely, and reliably across Pakistan. Please review our shipping policy below for complete details.

1. Shipping Coverage

We currently ship nationwide across Pakistan, including major cities and remote areas.

2. Order Processing Time

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive an order confirmation message once your order is successfully placed.

3. Delivery Time

• Major Cities: 2–4 business days

• Other Cities & Remote Areas: 3–6 business days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

4. Shipping Charges

• Standard shipping charges are calculated at checkout.

• We may offer free shipping promotions on selected products or order amounts (as announced on our website or social media).

5. Order Tracking

Once your order is shipped, you will receive tracking details via SMS, WhatsApp, or email (if provided). You can track your parcel directly through the courier service.

6. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan. Please ensure the full amount is ready at the time of delivery.

7. Delivery Issues

If:

• Your order is delayed beyond the expected timeframe

• You receive a damaged product

• You receive the wrong item

Please contact our customer support within 48 hours of receiving your order with your order number and clear photos (if applicable).

8. Failed Delivery Attempts

If the courier is unable to deliver after multiple attempts due to:

• Incorrect address

• Unavailability of the customer

• Refusal to accept the order

The order may be returned to us. In such cases, re-shipping charges may apply.

9. Contact Us

For any shipping-related queries, please contact: